Inside Housing – Insight – A week in the life of… a pension advisor

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Our “A Week in the Life…” series features housing professionals talking about what they do in their day-to-day work.

Learn about the different challenges housing workers face in a variety of roles during any given week.

Our goal is to feature staff from housing associations, ALMOs, local authorities and more.

Click here to nominate yourself or a colleague for inclusion

A week in the life of … a rent maintainer – with Gina Bale at PA Housing

A week in the life of… a gardener’s trainer – with Rubyjo Narbey in Sainte Mongoose

A week in the life of… a regional service manager – with Rilwan Bello at Look Ahead

A Week in the Life of… a Community Housing Coordinator – with Alan Davies in Adra

A Week in the Life of… a Community Connectors Manager – with Anthony Morrow at Sanctuary

A week in the life of… foreman of janitors – with Lesley Skinner at Saffron Housing

A week in the life of… a community support worker – with Patrick Fleischer-Annang at Newlon Housing Trust

A Week in the Life of… a Housing Services Manager – with Pauline Codjoe at Anchor Hanover

A Week in the Life of… an Assisted Rental and Housing Support Worker – with Kathleen Hughes in Adra

A Week in the Life of… a Strategy and Improvement Manager – with Gill Donoghue at Caledonia Housing Association

A Week in the Life of… an Online Support Advisor – featuring Laura Bell in Centrepoint

A Week in the Life of… a Housing Officer – with Debbie-Ann Ellis at LiveWest

A Week in the Life of… a Business Improvement Manager – with Lisa Earle at Peaks & Plains Housing Trust

A Week in the Life of… a Senior Rental Management Officer – with Jubeen Ashraf at Oxford City Council

A Week in the Life of a Data Compliance and Reporting Manager – with Dipak Umeria at Catalyst

A Week in the Life of… a StreetLink Hotline Leader – with Aneira ap Rees

A week in the life of… a press and external affairs assistant – with Mariam Colley at Abri

A week in the life of… a special occupational therapist – with Klaudia Lacina at Home Group

A Week in the Life of… a CFO – with Kal Kay at Great Places

A Week in the Life of… an Asset Compliance Coordinator – with Clarizza Murray at Poplar Harca

A week in the life of… a senior team manager (homelessness and prevention) – with Hussein Hall at One Housing

A week in the life of… an interior designer for a housing association – with Sarah Syson in Claremont

A Week in the Life of … Deputy Housing Director – with Evonne Hudson at Havering Council

A week in the life of… a location and partnerships manager – with Eric Hodges at Orbit

A Week in the Life of… a Void Planner – with Pauline Swyer at Jigsaw Homes

A Week in the Life of… an Income Advisor – with Farrah Lea at Cross Keys Homes

A Week in the Life of… a neighborhood fundraiser – starring Alan Crawford of the Pioneer Group

A Week in the Life of… a Gas Engineer – with Ian Lewis at Thrive Homes

A Week in the Life of… a Debt & Benefits Advisor – with Dave Small at Greatwell Homes

A Week in the Life of… an Employer Engagement Officer – with Nikki Kaur at WHG

A Week in the Life of… a Development Delivery Manager – with Adunni Adams at Catalyst

A Week in the Life of… a Program Services Coordinator – with Hannah Seal at Southern 360

A Week in the Life of… a Syrian Refugee Resettlement Program Coordinator – with Yasmin Kamal-Jones at Isle of Anglesey County Council

A Week in the Life of… a Facilities Manager – with Vishal Pandya at Raven Housing Trust

A Week in the Life of… a Benefits Counselor – starring Korrina Isaac-Smith at Phoenix Community Housing

A week in the life of… a neighborhood officer – with Jan Kennedy at Aster Group

A Week in the Life of… a Development Project Manager – with James Mabaudi at the Vale of Aylesbury Housing Trust

A week in the life of… a property manager in a shared block – with Sarah Armstrong at HYELM

A week in the life of… a mobile helpline worker – with Danielle Heapy at Johnnie Johnson Housing

A week in the life of… a care and support worker – with Neil Vaughan at MTVH

A Week in the Life of a… Planners Team Leader – with Samantha Wright at CHP

A Week in the Life of… a Support Worker – with Dawn Carpenter at Southern Housing Group

A Week in the Life of… a Housing Officer – with Dean Vinter at Broadacres

A week in the life of… a team of caregivers at Housing Plus

A Week in the Life of… a Community Partner – starring Kayleigh Dorricot at Radian

A Week in the Life of… a Hostel Support Worker – with Mandy Walker in Onward

A Week in the Life of… a Senior Rental Agent – with Karen Vaquer in Hightown

A Week in the Life of… an Enforcement Agent – with Joanne Freeman at Gentoo

A week in the life of… a caretaker – with Ron Jackman at Clarion Housing

A Week in the Life of… a Redeployed Tenant Engagement Worker – with Rab Clark on Fife Council

A Week in the Life of… a Vacuum and Allowance Officer – with Emma Elston at Mid Devon District Council

A Week in the Life of… a Housing Officer – with Raj Garcha at the Sanctuary

A Week in the Life of… a Development Manager – with Deborah O’Shaughnessy at Alpha Living Bedford Court in the Wirral

A Week in the Life of… a Senior Visiting Officer – with Bev Kirmond at WDH

A Week in the Life of… a Debt Counselor – with Dan Bebbington of Wrekin Housing Group


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