The legislator criticizes the process of applying for social benefits

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  • By Chien Hui-ju and Jonathan Chin / Journalist, with editor-in-chief

The regulator should make the process of applying for social benefits easier for people without a savings account at a public financial institution, Democratic Progressive Party lawmaker Mark Ho (何志偉) said at a press conference in the Legislature in Taipei yesterday.

Taipei resident was left in a vegetative state after falling at a construction site, but his family’s disability claim was denied because he did not have an account at a post office or bank public, Ho said.

The Financial Supervisory Commission should change the regulations, which only serve to create work for officials, he said.

Photo: Chien Jung-fong, Taipei Times

Central and local governments must change their regulations to ensure that people eligible for social assistance receive their benefits, he added.

The convenience of officials does not outweigh the needs of 250,000 Taiwanese families eligible for social benefits, Ho said.

Taipei City Councilor Chung Pei-ling (鍾佩玲) said that the municipal government’s handling of the case has shown that the Taipei Welfare Department is adamant and has forgotten that its mission is to help the public.

“Bureaucratic sclerosis hinders the protection of the rights of disadvantaged citizens,” said Chen Tang-bo (陳 唐博), social safety net manager for Daan and Wenshan districts.

“The Taipei Welfare Department should get rid of this regulation that violates the rights of people with mental and physical disabilities,” he said.

Officials representing the Department of Health and Welfare and the Financial Oversight Commission said at the press conference that the application process would be reassessed and unreasonable requirements would be removed.

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